Thursday, January 29, 2009

Great Expectations


Do you know what your client expects from a project? Currently, we’re experiencing life from the client side of the fence, and learning from the experience.
Article by Steve Thorburn, published in Systems Contractor News.

"We grew, we ran out of room, and nobody liked the idea of running a second shift. So we plunged into the office space Realtor thing. We located a spot that is better than our existing space. Then came the build-out plan. Being savvy AV designers who continually deal with space planning, we whipped up our base plan in about two hours and then spent the next month refining it. Our new landlord took the plan and gave it to an architectural firm voted one of the “best places to work” in the area.

I admit I got a little ruffled, professionally, at the first teleconference— when the architect began to instruct us about the design process and about how architects work, and then said the project would take six months (three times longer than the lease contract allowed.) It dawned on me that they had not prepared for our meeting..." Full story here.

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